8 invoice reminder email templates that actually get you paid
Copy-paste email templates for every stage of the collection process — from friendly pre-due nudge to final notice. Free to use.
Read article“Client received my invoice 3 weeks ago and has completely ghosted me. Won't answer emails, won't pick up the phone. I did the work. I need to get paid. How do I handle this without torching the relationship?”
- Freelancer on r/freelance
An unpaid invoice is not just a late payment. It's your rent, your payroll, your ability to keep the lights on. Here are 7 copy-paste email templates that escalate from polite to firm, so you can recover what you're owed without destroying the relationship.
Each template targets a specific stage of the unpaid invoice follow-up process. Replace the [BRACKETED] fields with your details and send. Start at #1 and escalate only as needed.
Quick question: Did you receive invoice [#INVOICE]?
Hi [CLIENT NAME], I hope you're well. I wanted to quickly check in on invoice [#INVOICE] for [AMOUNT], which was due on [DUE DATE]. I know things can slip through the cracks, so I just wanted to make sure it landed in the right inbox. For your reference: - Invoice: [#INVOICE] - Amount: [AMOUNT] - Due date: [DUE DATE] [PAYMENT LINK / BANK DETAILS] If you've already sent payment, please ignore this message. Otherwise, a quick reply letting me know the status would be great. Thanks, [YOUR NAME]
Following up: Invoice [#INVOICE] is now 7 days past due
Hi [CLIENT NAME], I'm following up on my previous email regarding invoice [#INVOICE] for [AMOUNT]. This invoice was due on [DUE DATE] and is now 7 days past due. I haven't heard back yet, so I wanted to flag this again and make sure there are no issues on your end. Invoice details: - Invoice: [#INVOICE] - Amount due: [AMOUNT] - Original due date: [DUE DATE] - Days overdue: 7 [PAYMENT LINK / BANK DETAILS] Could you please let me know when I can expect payment? Best, [YOUR NAME]
Checking in: Invoice [#INVOICE], is everything okay?
Hi [CLIENT NAME], I've sent a couple of messages about invoice [#INVOICE] for [AMOUNT] (due [DUE DATE]) and haven't heard back. I want to make sure everything is alright on your end. If there's an issue with the invoice, the work delivered, or the amount, I'm happy to discuss it. I'd much rather have an honest conversation than let this linger. - Invoice: [#INVOICE] - Amount: [AMOUNT] - Due date: [DUE DATE] (now 14 days overdue) [PAYMENT LINK / BANK DETAILS] A quick reply, even just to let me know you've seen this, would be appreciated. Thanks, [YOUR NAME]
Action needed: Invoice [#INVOICE], [AMOUNT] overdue
Hi [CLIENT NAME], Invoice [#INVOICE] for [AMOUNT] is now 21 days past the due date of [DUE DATE]. This is my fourth message regarding this outstanding payment. I value our working relationship and want to resolve this promptly. To make this as easy as possible, here are your payment options: 1. Pay online: [PAYMENT LINK] 2. Bank transfer: [BANK DETAILS] 3. If you need to discuss a payment arrangement, reply to this email Invoice summary: - Invoice: [#INVOICE] - Amount: [AMOUNT] - Due: [DUE DATE] (21 days ago) I'd appreciate a response within the next 3 business days so we can get this resolved. Regards, [YOUR NAME]
OVERDUE: Invoice [#INVOICE], 30 days past due, late fees apply
Dear [CLIENT NAME], This is a formal notice regarding the outstanding balance on invoice [#INVOICE] for [AMOUNT], which was due on [DUE DATE], now 30 days overdue. Despite multiple attempts to reach you, this invoice remains unpaid. Please be advised: - Per our agreed terms, a late fee of [LATE FEE RATE] now applies - Original amount: [AMOUNT] - Late fee: [LATE FEE AMOUNT] - Total now due: [TOTAL WITH LATE FEE] - All ongoing and future work has been paused until this balance is settled I strongly encourage you to arrange payment within the next 7 business days to avoid further escalation. [PAYMENT LINK / BANK DETAILS] If there are circumstances preventing payment, please contact me immediately. Regards, [YOUR NAME]
FINAL NOTICE: Invoice [#INVOICE], Immediate payment required before collections
Dear [CLIENT NAME], This is a final demand for payment of invoice [#INVOICE]. The outstanding balance of [AMOUNT] (plus applicable late fees) was originally due on [DUE DATE] and is now [DAYS] days overdue. I have made [NUMBER] attempts to resolve this matter amicably, all of which have gone unanswered. If payment in full is not received within 7 calendar days of this notice, I will have no choice but to: - Refer this debt to a collections agency - Report the outstanding balance to credit agencies where applicable - Pursue legal remedies available under our agreement, including recovery of collection costs This is your final opportunity to resolve this directly. [PAYMENT LINK / BANK DETAILS] Regards, [YOUR NAME]
Re: Invoice [#INVOICE]: payment plan option
Hi [CLIENT NAME], I understand that cash flow can be unpredictable, and I appreciate you being upfront about the situation with invoice [#INVOICE] for [AMOUNT]. Rather than let this become a bigger issue, I'd like to offer a payment plan so we can resolve it in a way that works for both of us. Here's what I'm proposing: - [NUMBER] monthly payments of [INSTALLMENT AMOUNT] - First payment due by [DATE] - Remaining payments on the [DAY] of each following month This keeps our working relationship intact and gives you a manageable path to settling the balance. If this works for you, reply to confirm and I'll send a brief payment agreement for us both to sign. If you'd like to suggest different terms, I'm open to discussing. Thanks, [YOUR NAME]
Get AI Summary
Before you assume the worst, understand that most unpaid invoices are not malicious. Knowing the reason helps you choose the right template and tone.
The most common reason. Your invoice arrived during a busy week, got buried in email, and your client genuinely lost track of it. A polite nudge (template #1) solves this 80% of the time.
Your client wants to pay but does not have the funds right now. This is especially common with small businesses and startups. Offering a payment plan (template #7) preserves the relationship.
The client has an issue with the deliverables, scope, or pricing but has not told you. The empathetic check-in (template #3) opens the door for this conversation.
The invoice went to the wrong email, got caught in spam, or was sent to an employee who left. Confirming receipt (template #1) catches this early.
The least common but most frustrating reason. The client has no intention of paying. This is where escalation templates #5 and #6 exist, and why maintaining a paper trail from day one matters.
Follow this escalation timeline to maximize your chances of getting paid while keeping the relationship professional.
| Timeline | Action | Template | Channel |
|---|---|---|---|
| Day 1-3 overdue | Confirm receipt of invoice | #1: Did you receive this? | |
| Day 7 overdue | Follow up on unpaid invoice | #2: Second attempt | |
| Day 14 overdue | Empathetic check-in | #3: Is everything okay? | Email + SMS |
| Day 21 overdue | Direct request with options | #4: Payment options | Email + SMS |
| Day 30 overdue | Formal notice with late fees | #5: Escalation warning | |
| Day 45-60 overdue | Final demand before collections | #6: Final demand | Email + SMS |
| Day 60+ overdue | Collections agency or legal action | N/A | Formal letter |
Need to calculate late payment interest? Use our late payment interest calculator to figure out exactly how much is owed including fees.
These templates work. But when you have 5, 10, or 20 unpaid invoices at different stages, managing them manually becomes a second job.
ChaseBot pairs SMS reminders (98% open rate) with email to make unpaid invoices nearly impossible to ignore. It integrates directly with your accounting software and stops reminders the instant payment clears. See how it compares to doing it yourself with our invoice reminder software overview.
More templates, tools, and guides for getting paid on time.
8 templates covering the full collection lifecycle, from pre-due nudge to final notice.
Dedicated templates for invoices that are past due, with escalating urgency.
Calculate exactly how much your client owes including late fees and interest.
Why SMS gets a 98% open rate and how to use it for unpaid invoice follow-ups.
You did the work. You deserve to get paid. ChaseBot sends the right reminder at the right time, so you never have to write another awkward follow-up email again.
Try ChaseBot freeCopy-paste email templates for every stage of the collection process — from friendly pre-due nudge to final notice. Free to use.
Read articleCopy-paste email templates specifically for overdue invoices. Escalate professionally from 1 day late to 60+ days with account hold notices.
Read articleWarm, relationship-first reminder templates for every stage. Chase payments without damaging the client relationship.
Read article