SMS TemplatesPublished February 13, 2026

15 SMS payment remindertemplates that get read

98% of text messages are read within 3 minutes. Only 20% of emails are ever opened. If your clients aren't paying, it's not because they don't want to. It's because they never saw your reminder.

Here are 15 copy-paste SMS payment reminder templates for every stage of the collection process. Each one is under 160 characters so it lands as a single text message.

15 copy-paste templatesUnder 160 chars each98% open rate

I send invoices from wherever I'm working, but I always stress about when to follow up. Don't want to seem desperate, but also need to pay rent.

- Reddit user on r/smallbusiness

Email management, 2 hours daily... invoice reminders. My inbox is a disaster.

- Reddit user on r/smallbusiness

SMS vs email: why SMS gets 5x more responses

Email was built for long-form communication. SMS was built for urgency. When it comes to getting paid, urgency wins.

SMS Reminders
Open rate98%
Average time to read90 sec
Response rate45%
Median response time3 min
Email Reminders
Open rate20%
Average time to read6 hrs
Response rate8%
Median response time2.5 days

The data is clear: a text message payment reminder is nearly 5x more likely to get a response than an email. The best strategy combines both: email for formal documentation, SMS for instant visibility. See our email reminder templates for the email side.

The templates

Each SMS payment reminder template is designed for a specific stage of collections. Replace the [BRACKETED] fields with your details. Every template stays under 160 characters when placeholders are filled in.

1Friendly heads-up3 days before due

Hi [NAME], friendly reminder that invoice [#INV] for [AMOUNT] is due on [DATE]. Pay here: [LINK] - [BUSINESS NAME]

SMS114 chars
2Quick nudge1 day before due

Hi [NAME], invoice [#INV] for [AMOUNT] is due tomorrow. Tap to pay: [LINK] - [BUSINESS NAME]

SMS92 chars
3Same-day reminderDue date

Hi [NAME], invoice [#INV] for [AMOUNT] is due today. Pay now: [LINK] - [BUSINESS NAME]

SMS86 chars
4Gentle check-in1 day overdue

Hi [NAME], invoice [#INV] for [AMOUNT] was due yesterday. If already paid, please disregard. Pay here: [LINK] - [BUSINESS NAME]

SMS127 chars
5Follow-up3 days overdue

Hi [NAME], invoice [#INV] ([AMOUNT]) is now 3 days overdue. Please arrange payment: [LINK] - [BUSINESS NAME]

SMS108 chars
6Firmer nudge7 days overdue

Hi [NAME], invoice [#INV] for [AMOUNT] is 7 days past due. Please pay today: [LINK] - [BUSINESS NAME]

SMS101 chars
7Action required14 days overdue

[BUSINESS NAME]: Invoice [#INV] ([AMOUNT]) is 14 days overdue. Immediate payment requested: [LINK]

SMS98 chars
8Urgent30 days overdue

OVERDUE: Invoice [#INV] for [AMOUNT] is 30 days past due. Pay now to avoid further action: [LINK] - [BUSINESS NAME]

SMS115 chars
9Thank youAfter payment

Payment received! Thanks for settling invoice [#INV] ([AMOUNT]). We appreciate your business. - [BUSINESS NAME]

SMS111 chars
10Partial payment receivedPartial payment

Hi [NAME], thanks for your payment of [PARTIAL]. Remaining balance on invoice [#INV]: [REMAINING]. Pay here: [LINK] - [BUSINESS NAME]

SMS133 chars
11For recurring clientsRecurring client

Hi [NAME], your monthly invoice [#INV] for [AMOUNT] is ready. Due [DATE]. Pay here: [LINK] - [BUSINESS NAME]

SMS108 chars
12Payment link focusedWith payment link

Hi [NAME], tap below to pay invoice [#INV] ([AMOUNT], due [DATE]). One-click payment: [LINK] - [BUSINESS NAME]

SMS110 chars
13With late fee mentionLate fee mention

Hi [NAME], invoice [#INV] ([AMOUNT]) is overdue. A [FEE]% late fee applies after [DATE]. Pay now: [LINK] - [BUSINESS NAME]

SMS122 chars
14Second attempt (no reply)Second attempt

Hi [NAME], following up on invoice [#INV] ([AMOUNT]). We haven't received a response. Please pay or reply: [LINK] - [BUSINESS NAME]

SMS131 chars
15Final SMS before escalationFinal SMS

FINAL NOTICE: Invoice [#INV] ([AMOUNT]) remains unpaid. This will be escalated if not resolved today: [LINK] - [BUSINESS NAME]

SMS126 chars

SMS reminder best practices

Text messages are powerful but easy to get wrong. Follow these six rules to maximize response rates and stay compliant.

1

Keep it under 160 characters

A single SMS segment is 160 characters. Going over splits your message into multiple texts that may arrive out of order and cost more to send.

2

Always include your business name

SMS often arrives from short codes or unknown numbers. If you don't identify yourself, clients won't know who's messaging and may ignore it.

3

Include the amount owed

Don't make clients look up the invoice. Put the amount right in the text so they can make an instant decision to pay.

4

Always include a payment link

SMS is a tap-and-act channel. Include a direct payment link so clients can pay in seconds without switching apps or searching their email.

5

Send during business hours

Send between 10 AM and 6 PM in your client's time zone. Texts outside business hours feel intrusive and may violate regulations like the TCPA.

6

Comply with SMS regulations

Get opt-in consent, include opt-out instructions, identify your business, and respect do-not-contact requests. Non-compliance risks fines and carrier blocks.

Manual vs automated SMS reminders

Copying and pasting text messages gets old fast. Here's what manual SMS reminders actually look like compared to automation.

Sending SMS manually
  • 1Check which invoices are overdue
  • 2Look up each client's phone number
  • 3Open your messaging app or SMS tool
  • 4Customize the template for each client
  • 5Send each text one by one
  • 6Track who paid, who didn't, repeat daily
Tedious, error-prone, and impossible to scale beyond 10 clients.
Automating with ChaseBot
  • 1Connect your Xero account (30 seconds)
  • 2Set your SMS templates and schedule
  • 3ChaseBot sends texts automatically on time
  • 4Client pays, reminders stop instantly
  • 5All messages logged in your dashboard
  • 6Scale to 500 invoices without lifting a finger
Set up once. Runs on autopilot. 98% of messages get read.

Stop copying and pasting. Let ChaseBot send SMS reminders automatically.

ChaseBot combines SMS invoice reminders with email templates for a multi-channel approach that gets you paid faster. It integrates directly with Xero and stops reminders the instant your client pays. Learn more about our invoice reminder software.

No credit card requiredFree plan: 5 invoices/moSMS + email included

Frequently asked
questions

Stop chasing payments
by text. Automate it.

These SMS templates took you 5 minutes to find. Sending them manually will cost you hours every month. ChaseBot sends SMS + email reminders automatically, and stops the moment your client pays.

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