You finished the work. You sent the invoice. And then... silence. Days turn into weeks. You send a polite email. Nothing. You send another. Still nothing.
Meanwhile, your cash flow is bleeding out. Sound familiar? You're not alone. Popular r/smallbusiness discussion one Reddit user posted about chasing $20,000 in unpaid invoices for months. Another spent an entire Saturday manually matching 47 invoices to payments.
There's a better way to get paid.
Pro plan from $29/mo. Includes 200 invoices and priority support.
Popular r/smallbusiness threadA small business owner on Reddit reported that even regular invoice emails to long-term clients started hitting junk folders. “Makes us look unprofessional and delays payments too.” Email open rates for invoices hover around 20%.
Checking which invoices are overdue, drafting polite emails, tracking who's paid, it adds up fast. One user described spending 4 hours every weekend just reconciling 40-50 invoices because “three different clients paid partial amounts.”
Popular r/freelance threadA freelancer asked on Reddit whether it's wrong to send reminder emails after a client got offended, saying they felt the freelancer was being “pushy.” You shouldn't have to choose between getting paid and keeping the relationship.
Here's what most small business owners do, and what happens when you stop doing it by hand.
Email is where invoices go to die. Your clients get hundreds of emails a day. Your reminder is buried under newsletters and promotions. SMS is different.
Sources: Gartner, Campaign Monitor
Think about your own phone. When you get a text, you read it almost immediately. When you get an email? You might check it tonight. Or tomorrow. Or never. Your invoice reminders deserve the channel that gets attention. Learn more about SMS invoice reminders.
Send reminders on the channel that gets results. SMS has 98% open rate. Use both for maximum impact.
Invoices sync from Xero automatically. When a payment is recorded, reminders stop. No manual updates.
Set up sequences that start friendly and escalate gradually. Day 0: gentle nudge. Day 14: final notice. You control the tone.
Connect Xero, pick your flow, done. No training, no onboarding calls, no spreadsheets to migrate.
See what's outstanding, what's been recovered, which reminders are working. Real data, not guesswork.
Start with a friendly email. Follow up with SMS. Each step gets progressively firmer, without you lifting a finger.
If you use Xero, ChaseBot was made for you. Connect in one click and your invoices sync instantly. No CSV exports, no manual data entry, no double-handling.
Xero's built-in reminders are limited to 5 stages and email only. ChaseBot gives you unlimited steps, SMS support, and full control over your message timing and tone. Learn more about our Xero invoice reminders.
No per-SMS fees. No hidden costs. SMS reminders included on every plan.
No credit card required. Full pricing comparison
Your invoices deserve better than a spam folder. Set up ChaseBot in 30 seconds and let your reminders actually reach your clients.
Try ChaseBot free