8 invoice reminder email templates that actually get you paid
Copy-paste email templates for every stage of the collection process — from friendly pre-due nudge to final notice. Free to use.
Read article“I dread sending payment reminders. I always feel like I'm being pushy or damaging the relationship. How do you chase money without making things awkward?”
- Freelancer on r/freelance
You can be firm about getting paid and still be the kind of person clients love working with. Here are 10 polite payment reminder templates: warm, relationship-first, and ready to copy-paste for every stage of the collection process.
Every template below maintains a warm, relationship-first tone. Replace the [BRACKETED] fields with your details and you're ready to send a friendly reminder to pay invoice balances at any stage.
Heads up: Invoice [#INVOICE] coming your way this week
Hi [CLIENT NAME], Hope things are going well on your end! Just a quick note to let you know I'll be sending over invoice [#INVOICE] for [AMOUNT] in the next day or two. It covers [BRIEF DESCRIPTION OF WORK/PERIOD], and payment will be due on [DUE DATE]. No action needed right now. Just wanted to give you a heads-up so it doesn't catch you off guard. If anything looks off once you receive it, just let me know and we'll sort it out. Talk soon, [YOUR NAME]
Invoice [#INVOICE] for [AMOUNT], due [DUE DATE]
Hi [CLIENT NAME], Thanks so much for the continued partnership! I've attached invoice [#INVOICE] for your review. Here are the details: - Invoice: [#INVOICE] - Amount: [AMOUNT] - Due date: [DUE DATE] [PAYMENT LINK / BANK DETAILS] If you have any questions about the invoice, I'm happy to walk through it. Otherwise, no rush, just whenever you get a chance before [DUE DATE]. Thanks as always, [YOUR NAME]
Friendly reminder: Invoice [#INVOICE] due in 3 days
Hi [CLIENT NAME], Just a gentle reminder that invoice [#INVOICE] for [AMOUNT] is coming up on [DUE DATE], just 3 days from now. I know how easy it is for these things to slip through the cracks, so I wanted to pop this back on your radar. - Invoice: [#INVOICE] - Amount: [AMOUNT] - Due: [DUE DATE] [PAYMENT LINK / BANK DETAILS] If everything looks good, no need to reply. And if anything needs adjusting, just let me know. Happy to help. Cheers, [YOUR NAME]
Invoice [#INVOICE] is due today, quick reminder
Hi [CLIENT NAME], Hope your week is going well! Just a friendly note that invoice [#INVOICE] for [AMOUNT] is due today. Here are the payment details in case it's helpful: - Invoice: [#INVOICE] - Amount: [AMOUNT] - Due: Today, [DUE DATE] [PAYMENT LINK / BANK DETAILS] If you've already sent this through, please disregard, and thank you! If not, I'd really appreciate it whenever you get a chance today. Thanks so much, [YOUR NAME]
Quick check-in: Invoice [#INVOICE], did this slip through?
Hi [CLIENT NAME], Just checking in on invoice [#INVOICE] for [AMOUNT]. It was due yesterday ([DUE DATE]) and I haven't seen payment come through yet. Totally understand if it just slipped through the cracks. These things happen! Just wanted to flag it in case it got buried in your inbox. - Invoice: [#INVOICE] - Amount: [AMOUNT] - Was due: [DUE DATE] [PAYMENT LINK / BANK DETAILS] No worries at all. Just let me know if you need anything from my end. Best, [YOUR NAME]
Following up on invoice [#INVOICE]: is everything okay?
Hi [CLIENT NAME], I hope everything is alright. I wanted to gently follow up on invoice [#INVOICE] for [AMOUNT], which was due on [DUE DATE], about a week ago now. I completely understand that things get busy, and I want to make sure there isn't an issue on my end. If there's a problem with the invoice or if the timing is tricky, I'm very open to discussing it. For reference: - Invoice: [#INVOICE] - Amount: [AMOUNT] - Original due date: [DUE DATE] [PAYMENT LINK / BANK DETAILS] A quick reply, even just "got it, processing soon," would be really helpful so I can update my records. I genuinely appreciate your time. Warmly, [YOUR NAME]
Checking in again: Invoice [#INVOICE] is now 14 days past due
Hi [CLIENT NAME], I wanted to reach out once more about invoice [#INVOICE] for [AMOUNT], which is now 14 days past the original due date of [DUE DATE]. I really value our working relationship, and I want to keep things smooth between us. At the same time, I do need to keep my own cash flow on track, so I'd love to get this resolved. Could you let me know one of the following? 1. When I can expect payment, or 2. If there's something we need to discuss about the invoice Here are the details again: - Invoice: [#INVOICE] - Amount: [AMOUNT] - Due: [DUE DATE] (14 days ago) [PAYMENT LINK / BANK DETAILS] I'm confident we can sort this out quickly. Thanks for your understanding. Best regards, [YOUR NAME]
Quick note about invoice [#INVOICE], [CLIENT NAME]
Hi [CLIENT NAME], I hope you're doing well. I always enjoy working with you, and I wanted to reach out personally about invoice [#INVOICE] for [AMOUNT], which was due on [DUE DATE]. We've been working together for a while now, and I truly value our partnership. I know things come up, so please don't feel awkward about this. I just want to make sure it's on your radar. - Invoice: [#INVOICE] - Amount: [AMOUNT] - Due: [DUE DATE] [PAYMENT LINK / BANK DETAILS] If there's anything going on that's affecting the timeline, I'm happy to chat about it. We'll figure it out together. Looking forward to continuing our work, [YOUR NAME]
Friendly follow-up: Invoice [#INVOICE] for [AMOUNT]
Hi [CLIENT NAME], Thank you again for choosing to work with me. I really enjoyed the project and hope you're happy with the results! I wanted to follow up on invoice [#INVOICE] for [AMOUNT], which was due on [DUE DATE]. I realize we're still getting to know each other's processes, so I wanted to make sure you have everything you need to process payment. Here are the details: - Invoice: [#INVOICE] - Amount: [AMOUNT] - Due: [DUE DATE] [PAYMENT LINK / BANK DETAILS] If your accounts team needs anything additional from me (like a W-9, different invoice format, or PO number), just let me know. I'm happy to accommodate whatever works best for your workflow. Thanks so much, [YOUR NAME]
Thank you for your payment: remaining balance on invoice [#INVOICE]
Hi [CLIENT NAME], Thank you so much for your payment of [PARTIAL AMOUNT] toward invoice [#INVOICE]. I really appreciate you taking care of that. I wanted to send a quick update on where things stand: - Original invoice: [TOTAL AMOUNT] - Payment received: [PARTIAL AMOUNT] - Remaining balance: [REMAINING AMOUNT] I'm grateful for the partial payment and completely understand if you're working through this in stages. Could you let me know when you expect to send the remaining [REMAINING AMOUNT]? That way I can update my records and won't need to bother you with further follow-ups. [PAYMENT LINK / BANK DETAILS] Thanks again for being so great to work with. Best, [YOUR NAME]
Get AI Summary
The best polite payment reminders are direct about what you need while staying respectful about how you ask. Here are 6 tips.
Most late payments are oversights, not malice. Phrasing like 'just in case this slipped through' gives your client the benefit of the doubt and avoids putting them on the defensive.
Include the invoice number, amount, and due date every time. Vague reminders like 'just checking on our invoice' make extra work for your client and slow down payment.
Include a direct payment link in every single reminder. The fewer clicks between reading your email and paying, the faster you get paid. Remove friction, not friendliness.
Never say 'you haven't paid.' Instead, say 'the invoice is still outstanding.' Depersonalizing the issue keeps the conversation about paperwork, not character.
A simple 'if there's an issue, I'm happy to discuss' opens the door for honest communication. Clients who are struggling financially are more likely to engage than ghost you.
As reminders progress, add more clarity and specific timelines, not anger. You can ask for payment within 3 business days and still be perfectly polite about it.
These templates work beautifully. But the hardest part of sending a friendly reminder past due invoice isn't writing it. It's remembering to send it at the right time, every time.
Let ChaseBot send these polite payment reminders on autopilot.
ChaseBot pairs SMS reminders (98% open rate) with email for maximum reach. It integrates directly with Xero and stops reminders the instant your client pays. Browse more invoice reminder email templates or check out our overdue invoice email templates for firmer follow-ups. Learn more about our invoice reminder software.
You found the templates. But sending them manually every week is a job you didn't sign up for. ChaseBot automates the whole process, warmly, reliably, and without the dread.
Try ChaseBot freeCopy-paste email templates for every stage of the collection process — from friendly pre-due nudge to final notice. Free to use.
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